Publishing Deposits and Refunds to Quickbooks Online

You might be wondering how to publish deposits and refunds to a cloud accounting software?

Unfortunately, at this time Hubdoc does not have a great solution for publishing documents as deposits to Quickbooks Online. Hubdoc is unable to publish a negative dollar amount to QBO due to API limitations. We will hopefully have a solution for this soon.

Hubdoc allows users to record refunds from vendors to QBO by configuring the document as a vendor credit.




This can be utilized if a vendor supplies you with a credit document that indicates you no longer owe the amount stated on the document. The “Vendor Credit” document type appears under “Type” in QBO as a “Supplier Credit”.

When publishing as a Vendor Credit to QBO, Hubdoc allows you to configure the documents Vendor and Account, as well as add multiple line items and a description.



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  • this didn't help with a Refund at all.

  • QBO: The "Publish To" field needs to include "Credit Card Credit"

    Many clients make returns and I have to manually enter these receipts in QBO. You all have an option for "Vendor Credit", but not "Credit card Credit". All of these various vendor entries within QBO are very similar. Surely it wouldn't be asking too much of you all to add this option in HubDoc?

  • I would appreciate this feature for QBO. We get a lot of receipts which actually need to be Deposits in QBO.

  • Yes I agree we need a credit card credit field to allow this to be a negative value through Hubdoc rather than having to load these manually.

  • Still waiting for this to happen. So bulky trying to get refunds and deposits into QBO. Any update on when this will be available to us? I just don't understand why this is such a problem to have this feature. Thanks for making this a priority to provide.

  • Agreed. The Deposit and Credit features don't work in QBO. There needs to be a Credit Card Credit feature. The Vendor Credit works fine if the client is on terms with a vendor, but is useless for the vast majority who use credit cards as part of their business every day.

  • Ditto on the transaction type "Credit Card Credit"

    I have a client in the Construction Industry that makes purchases with a Lowe's or Home Depot credit card and it would be awesome to process receipts for returns on purchased on a credit card. The credit card credit transaction type would certainly help me out a lot!

  • I agree! I have guys in the field who return things to Home Depot etc all the time and I have to manually enter them in QBO because I can't put a negative amount in the dollar field for credit cards. Is it really that difficult?? Deposits are not an issue for me.

  • Any updates to this request?

  • I'd love to hear if there's an update as well. Waiting for over 2 years for this....

  • I'd love to see a "deposit" and/or "refund" way to enter transactions for all of my client's daily sales receipts :-)

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