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Can I use ScanSnap for more than one client?

Hubdoc and ScanSnap integrate on a 1-to-1 basis. This means that you can only connect your ScanSnap scanner and push documents to one Hubdoc account at a time. To use your ScanSnap for more than one Hubdoc account, you will need to change the user account your ScanSnap is connected to prior to scanning documents, by following these steps:

Step 1: Open up the ScanSnap Cloud application.

Step 2: Select 'ScanSnap Cloud' from the options bar in the top left of the screen and click 'Preferences…'.

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Step 3: Once in the Preferences window, click into the ‘Scan Settings’ tab.

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Step 4: Navigate to 'Linked Destination' and click the 'Change…' button.

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Step 5: Scroll down to Hubdoc and click 'Select'.

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Step 6: Enter the credentials of the desired Hubdoc account to be linked to the ScanSnap, and hit 'Authorize'.

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Note that if you already have a Hubdoc account configured to your ScanSnap, this will override and change that setting. This is because ScanSnap scanners can only be connected to one Hubdoc account at a time.

Step 7: Read over the terms of agreement and hit ‘Authorize’ once more.

Step 8: Set a memorable nickname for ScanSnap, and allow Hubdoc to obtain saved images.

 The ScanSnap will now be connected and scan into to your desired Hubdoc account!

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