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The contact with the specified contact details has been archived

The error message "The contact with the specified contact details has been archived. The contact must be un-archived before creating new invoices or credit notes" is a message prompted from Xero. 

Sometimes when two contacts are merged together in Xero, one of the contacts will be archived.

Depending on how they were merged, if you merged Customer A into Customer B then A will be archived. On the contrary, if you merged Customer B into Customer A then B will be archived.

THE FIX: 

1) Select a new contact from the contact list in Hubdoc and republish the document.

2) Un-archive the contact in Xero and publish the document again.


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